Warranty Claims Made Easy

TSM is proud that our products have warranty claims that are consistently less than one quarter of 1%. Our products are built to last; however, sometimes things happen and your product may not be performing to our high standards. To find out if your product is still under warranty, please follow the instructions below.

How it Works

    Check if your product is still under warranty by calling 530-751-2610.
    If your product is still under warranty, send the unit to us for testing
    If found to be defective, unit will be replaced and shipped back to you at no charge


TRANSITIONAL SYSTEMS MANUFACTURING INC., hereinafter referred to as the manufacturer, warrants its products including, but not limited to, those manufactured to specifications supplied to it, for a period of one year from the date of delivery to (a) distributor’s vendee, or (b) purchaser other than distributor buying directly from manufacturer, to be free from defects in workmanship and materials. Any defect appearing more than one year from the date of delivery to purchaser shall be deemed to be due to ordinary wear and tear. Manufacturer, however, assumes no risk or liability for results of the use of the products purchased from it, including but without limiting the generality of the foregoing: (1) the use in combination with any electrical or electronic components, circuits, systems, assemblies or any other materials or substances; (2) unsuitability of any product for use in any circuit or assembly or environment. Purchaser’s rights under this warranty shall consist solely of requiring manufacturer to repair, or in manufacturer’s sole discretion replace, free of charge, F.O.B. factory, any defective items received at said factory within said year and determined by manufacturer to be defective. The giving of or failure to give any advice or recommendation by manufacturer shall not constitute liability of the manufacturer, AND IS IN LIEU OF ANY AND ALL OTHER WARRANTIES EXPRESSED, IMPLIED, OR STATUTORY AS TO MERCHANTABILITY, FITNESS FOR PURPOSE SOLD, DESCRIPTION, QUALITY, PRODUCTIVENESS, OR ANY OTHER MATTER. This warranty shall not cover improper use, power surges, power failures, acts of god, abuse, alterations or modifications to the product. In no event shall manufacturer be liable for special or consequential damages or for delay in performance of this warranty. Some states do not allow the limitation or exclusion of incidental or consequential damages and some states do not allow limitation or exclusion of implied warranties; therefore, the aforesaid limitation(s) or exclusion(s) may not apply to the purchaser.